What VoIP rate do I need for my company? 23.12.2019 Choose VoIP rate Instant messaging, chats and emails have streamlined communication in companies, both internally and with their customers. But at the same time, they have reassessed the importance of a call and a contact through voice. That is why, far from being an accessory method of relating, phone calls are, now more than ever, a basic tool in any organization.
However, it is clear that a call center with hundreds of agents or a company with only a few dozen employees have not the same needs. Although they all need to have a stable mobile number list and efficient telephone service, and savings and the possibility of accessing services such as virtual switchboard or integration with CRM for free – at least in the case of Zadarma -. The challenge is to choose the right rate that adapts both to your size and to the needs of your business to achieve the maximum profitability of the service. What IP Voice rate is appropriate for each business.
Before launching into an IP voice rate seduced by the price, the offer or the commercial messages, you have to ask yourself some basic questions: Does my company make many calls? How long do the calls we make last on average? Are the calls the tool we use for the business, either issuing or receiving them? Do I need any other service such as forwarding, recording, etc.? Answering these questions and taking the VoIP rates offered by Zadarma as an example , we are faced with several scenarios: voice ip rates The company only receives calls and does not make any or very few In this case, the best option is to access a rate package but establish call forwarding to telephones only when there is no stable Internet connection.